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Oracle Netsuite One World

Oracle Netsuite One World

15 August 2020

Founded in 1999, NetSuite is one of the pioneers of cloud-deployed software. It was founded just a month before that of Salesforce. In July 2016, NetSuite was acquired by Oracle to form Oracle NetSuite, though it continues to market its small to midsize business (SMB)-focused enterprise resource planning (ERP) system under the OneWorld moniker. Beginning at $999 per month along with $99 per user per month, OneWorld was designed and written exclusively for the cloud. This makes it the exception among its competition.

In all, we've tested and reviewed Oracle NetSuite OneWorld from four perspectives:

1. As an ERP platform to review its core strengths
2. As a general ledger (GL) accounting platform to understand the strength of its financials
3. As an inventory management platform, which is a critical technology for companies involved in manufacturing, distribution, and production
4. As a customer relationship management (CRM), application because this module is surprisingly robust for an ERP portfolio.

Oracle NetSuite OneWorld performed similarly in CRM, where it doesn't offer the depth of functionality of CRM-first platforms like Salesforce Sales Cloud Lightning Professional or Zoho CRM, but adds significant business value with a solid suite of core CRM features.

One advantage of working with cloud-based, Software-as-a-Service (SaaS) apps is that they generally don't have version numbers. Whatever version you are currently working in, it's the most current. Because there is only one codebase remaining fully controlled by the vendor, you don't have to wait for updates and bug fixes to be built, tested, then shipped out to thousands of customers. They're simply rolled out in a continuous fashion, most happening in the background as far as users are concerned. That enables a safer environment for new technologies and features, but it also means you'll need to keep an eye on "new feature" announcements to avoid being surprised by, for example, an interface that suddenly looks a little (or a lot) different one morning.

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